FAQ

{Frequently asked questions} 

General Questions

• Orders cannot be modified or canceled after checkout! 

• Only one coupon or discount code may be applied to each order. 
•  If you have any questions for us before you place your order, or if you are having technical issues, please contact us at   cff39422@gmail.com  or send a message using our Message Button at the bottom right of your screen.

 

What If An Item Is Out Of Stock?

• Sign up with your email for our newsletters to be informed of restocked items.
• Confirm it's correct and become a member.

 

Shipping Information

• We ONLY SHIP IN THE  USA.

 

Exchange Policy

• View our exchange and return policies listed under Quick Links at the bottom of the home page.

 

Do We Have Gift Cards?

• We  do have Gift Cards!  
• You can purchase a gift card online and the card will be emailed to your or the person you want to receive the gift card.  
• We can send a hard copy of the Gift Certificate, but do not advise because of the chance of the card being stolen in the postal mail system.
• Gift Card code will be sent once you complete your purchase.
• Our Gift Cards are non-refundable and  will  expire after 1 year.

 

Do You Have A Physical Store?

• Yes, we have a store located at                                   11 S 3rd St., Bay Springs, MS. 39422

 

Return Item Mailing Address:

• 4326 COUNTY ROAD 23, Louin, MS. 39422

 

Email: 

• cff39422@gmail.com

 

May I Pick Up An Item From Current Location?

• Yes, we have a store located at                                   11 S 3rd St., Bay Springs, MS. 39422.

 

Sizing

• What Size Should I Order?
• We have provided sizing charts and detailed information about each brand-item listed on our website to help you decide what size is appropriate for you.

 

What Are My Payment Options?

• We accept Apple Pay, META Pay, Google Pay, Paypal, Cash App, Shop Pay, Venmo, and all major credit card providers. SHOP PAY YOU EARN POINTS.

 

How Do I Use A Gift Or Promo Code?

• During the checkout process, enter your code in the box that says "Add Coupon" or "Promo Code." 
• Unless you are told “No Code Needed” in the Current Sale Promotions Section on the Website. Click   Current Sale Promotions - Fashion Forward 39422

 

What If I Get An Error Message During Checkout?

• Don't keep trying to checkout if you've received an error message; your card may get charged again! 
• If you're having issues, contact us right away  at  cff39422@gmail.com  or MESSAGE Box located to the bottom right of your screen.

 

Do I Get Any Kind Of Order Confirmation?

• You'll receive an email confirmation promptly after your order.
• You will also receive another email when your order is shipped.
• If you don't receive a confirmation within 24 hours of your order, please contact us at  cff39422@gmail.com  or MESSAGE Box located to the bottom right of your screen.